Customer Service FAQ

You will find the following information here:

• How do I contact Customer Service?
• How do I locate/contact a sales person or Distributor in my area?
• What is Videojet’s correspondence address?
• How do I request copy of my Invoice / Credit memo?
• How do I process a return?
• How do I order Inks, consumables or Parts?
• How do I order equipment?

How do I contact Customer Service?

Phone: 0330 1235 007 option: 2
Fax: 01480 443227
Email: support.uk@videojet.com
8:30AM to 5:00PM Monday – Friday
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How do I locate/contact a sales person or Distributor in my area?

You locate/contact a Videojet sales person or Distributor in your area using the Sales and Distributor Locator.
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What is Videojet’s correspondence address?

Videojet Technologies Limited
4&5 Ermine Centre
Lancaster Way
Huntingdon
Cambridgeshire PE29 6XX

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How do I request copy of my Invoice / Credit memo?

Please email: support.uk@videojet.com or call: 0330 1235 007 option 2
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How do I process a return?

Please email: support.uk@videojet.com or call: 0330 1235 007 option 2
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How do I order Inks, consumables or Parts?

Please email: support.uk@videojet.com with a detailed description of your order and a representative will get back to you.
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How do I order equipment?